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Getting Work Request Details

Code Sample

The code sample below illustrates the use of the Assetic Python SDK in retrieving a work request.

  1. """
  2. Example script to retrieve a request (Assetic.WorkRequestGet.py)
  3. Get Request for given ID
  4. """
  5. import assetic
  6. import logging
  7. ##Assetic SDK instance.
  8. asseticsdk = assetic.AsseticSDK("c:/users/kwilton/assetic.ini",None,"Info")
  9. ##work request API
  10. wrapi = assetic.WorkRequestApi()
  12. wrguid = '54e43a5a-7da4-e611-946c-06edd62954d7' #demo
  13. try:
  14. wrget = wrapi.work_request_get(wrguid)
  15. except assetic.rest.ApiException as e:
  16. asseticsdk.logger.error("Status {0}, Reason: {1}".format(e.status,e.reason))
  17. exit()
  19. ##set logger format to make it easier to read
  20. formatter = logging.Formatter('%(levelname)s - %(message)s')
  21. asseticsdk.logger.handlers[0].setFormatter(formatter)
  23. ##dispay some of the key fields using logger
  24. asseticsdk.logger.info("Request ID: {0}".format(wrget.get('FriendlyIdStr')))
  25. asseticsdk.logger.info("Status: {0}".format(wrget.get('WorkRequestStatus')))
  26. asseticsdk.logger.info("Work Order ID: {0}".format(wrget.get('WorkOrderId')))
  27. ##each comment entered in supporting information is a separate record
  28. for h in wrget.get('SupportingInformationHistory'):
  29. asseticsdk.logger.info("History Date: {0}, Comment: {1}".format(
  30. h.get('CreatedDateTime'),h.get('Description')))